Remote Technical Support

Connect with Support

Choose your device below. Open RustDesk, then share your ID with your support contact and approve their connection request.

🪟 Windows

Download and open the portable app. Keep its original filename so our server settings are applied.

Download Quick Support (.exe)

RustDesk 1.4.9 · Windows 64-bit · 24.5 MB

🍎 macOS

1. Download RustDesk for your Mac, move it to Applications, and open it.

Apple silicon Intel Mac

2. Choose how to apply our server settings:

Download Mac Setup Helper

Open the downloaded ZIP, then double-click Support Setup. Choose Apply Settings and approve your Mac’s administrator request. Keep RustDesk open until setup confirms the settings.

If macOS blocks the helper

The helper is not notarized by Apple. If you choose to use it, open System Settings → Privacy & Security after trying to launch it, find Support Setup, and choose Open Anyway. Alternatively, use the manual option below.

Apple’s guidance on opening downloaded apps

Or configure manually: Copy our settings, then in RustDesk open Settings → Network, unlock the settings, choose Import Server Config, and click Apply.

Show settings / copy manually

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ID Server: rust.slomian.online
Key: 9G4rLi5GWMp94SHQAded+Sblfl8I90gdFuY5UvA5d0c=
Leave Relay Server and API Server blank.

3. Follow RustDesk’s prompts to allow Screen Recording and Accessibility in macOS System Settings.

Server: rust.slomian.online · Keep RustDesk open while receiving support.